8101 Connecticut Avenue Condominium
Your management team is here to make sure your needs are met every day. Our team is on-call 24 hours a day, 7 days a week. Please use the contact information below to reach us.
| 301-656-1979 |
The front desk is staffed 24 hours per day and 7 days per week, including weekends and holidays. The management office will be closed on the legal holidays listed below.
Christmas Day/Observed
Because we are committed to providing excellent elevator service, we have established certain procedures for “private use,” or taking an elevator out of service for independent use. When you are expecting a large delivery where elevator padding is required, please schedule it with the General Manager. Large deliveries should be scheduled between 8am and 5pm on Mondays – Fridays only.
The moving in or out of any item or equipment which cannot be carried by one person and requires use of an elevator needs to be scheduled in advance. This advance notice allows time for the staff to put pads in the elevator to protect its walls and to be sure of no conflict with previously scheduled use by another resident. The hours for these activities are between 8am and 5pm on Mondays – Fridays only. Please note that moves cannot be scheduled during holidays or weekends.
Please remind your movers that they must provide masonite protection for floors and carpets between the loading area and the elevator, and the elevator and your unit. We may require that a building engineer and/or porter be in attendance for large moves.
The Move-in/out Request Reservation Form can be found in the Forms section, and is to be signed and submitted to management at least 72 hours prior to the move or large delivery, along with payment for your move-in/move-out fee.
Please do not allow your delivery company to wedge anything in the elevator doors or prop the doors because this will burn out the door motor and temporarily reduce the number of elevators servicing the building.
Each elevator is equipped with a telephone which rings directly into the third-party elevator monitoring call center. In the event an elevator should malfunction while you are in the cab, pick up the phone IMMEDIATELY. Give them the building location and the cab number you are in (this information is displayed on a sign on the elevator panel). The elevator company will contact Ruppert and we will dispatch an engineer and response team immediately. Our Engineer will stay with you until the elevator company and/or emergency personnel arrives to assist you in evacuating the cab.
While being trapped in an elevator may be an inconvenience, you are in no danger if you remain in the cab. Never try to pry the elevator doors open to get out. It is extremely dangerous since the cab may not be properly aligned with the floor. Wait for a qualified elevator mechanic or fireman to assist you.
In an emergency fire situation, elevators should never be used. If you are traveling in an elevator when an alarm sounds, the elevators will automatically go to the first floor and open their doors. This occurs one cab at a time. Please be patient.
Your building is equipped with a monitored access control system. All exterior doors are locked at all times. You may gain access to the main lobby doors using your key card. There are call boxes located next to the pedestrian doors by the Center and South building garage entrances, as well as the main lobby, where you may call the front desk to be let in.
The front desk if covered at all times and can be reached from your Executone Phone by pressing “0”. If you are expecting visitors, please contact the front desk so that the staff can invite visitors to proceed to your residence. Otherwise, the front desk staff will announce all visitors to you by phone.
Monthly invoices will be sent electronically to each owner. Hard copies can also be made available upon request. Please keep in mind that these invoices are a courtesy, and that your payments are due on the first day of every month. Inquiries regarding your account may be made to the accounting team at 301.695.0550.
8101 Connecticut Avenue Condominium
c/o Ruppert Management
12 W. Church St., Suite 120
Frederick, MD 21701
8101 Connecticut Avenue Condominium
Porters are onsite every day, including weekends. All common areas are dusted and vacuumed daily, surfaces are cleaned and disinfected, hard surfaces are mopped, and corridors, trash rooms and grounds are maintained.
Trash chutes are located in each floor in each building, and are available for use starting at 8am until 10pm daily. Garbage should be placed in securely-tied, plastic bags. Please use the trash chutes for garbage only. Fireplace ashes are to be put in the red container next to the recycle bins.
For cans, bottles, newspapers and magazines, please use the recycling bins that are located in each trash chute room. All containers should be rinsed out before being placed into the recycling bin. Cardboard boxes should be fully broken and placed neatly in the trash rooms – from there our porters will collect them for recycling.
While Ruppert Management is primarily responsible for the management and upkeep of the common areas, the maintenance team is happy to review in-unit service requests on a time & materials basis. Either way, please click on the Maintenance Request Portal above to submit a service request for . You may also use this portal to track the progress of your request to your satisfaction. Prior to using this system for the first time, please contact your General Manager to request an account login. Your entire building management team is notified upon submission of all work.
In-unit maintenance requests will be reviewed in advance to determine whether our team is equipped to complete the request, or if an outside contractor is needed.
Mailboxes are located on the main lobby level of each building. The outgoing mail slot is located in the lobby and mail is picked up daily. If you plan to be away for 3 days or longer, please make arrangements to have your mail held at the desk. You will be given a Mail Hold form to be placed in your mailbox to notify the mail carrier. Newspaper delivery should also be put on hold while you are away.
Deliveries, including packages, can be accepted by the front desk and stored until you pick them up. The front desk will notify you via email if there is a delivery. You will be asked to sign the package log upon picking up your delivery.
Please note that the front desk is not equipped to store perishable items. For perishable deliveries such as take-out orders and groceries, we ask that you please collect your item(s) from the front desks soon as you’ve been contacted by our team.
8101 Connecticut Avenue Condominium
Access condominium documents, meeting minutes, and other records by visiting Building Link and clicking on the “Library” section.
All renovations and remodeling plans need to be submitted to management for approval. If you are considering any in-unit contractor work, please contact your General Manager for details on the approval process.
Ruppert Management recommends that each unit owner have an emergency action/evacuation plan in place for their household. Ruppert is eager to support those efforts through building operations, planned drills and access to building plans and information. If Ruppert can be of assistance, please reach out to the property management team.
The building is equipped with emergency lighting systems that illuminate stairway lights, exit lights, and corridor lights. If an electric outage occurs in your building, an automatic transfer will activate a generator and supply power for all emergency lighting. If necessary, please use stairs to exit.
Any vendor or outside contractor completing work in the building (including within a unit) will need to provide a Certificate of Insurance, per the requirements outlined below.
Additional insured should be listed as:
8101 Connecticut Avenue Condominium, Inc. and Ruppert Management, LLC
Certificate Holder should be listed as:
Ruppert Management, LLC
12 W. Church Street
Suite 120
Frederick, MD 21701
Additionally, policies are to contain a provision giving Owner and each of the other additional insureds at least thirty (30) days’ written notice of cancellation of coverage.
Please email a current certificate to jruppert@ruppertmanagement.com and mail the original to the address listed above.
8101 Connecticut Avenue Condominium
